Welcome to Queen Mary Practice

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and New Patient Registration to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisation.

Changes to appointment system - October 2025

As of October 2025, all medical appointment requests must be submitted via our Accurx Traige Form on the practice website. A GP will review your request and either offer an appointment with the appropriate clinician or provide an outcome (prescription, onward referral, signpost to appropriate service) if an appointment is not required.

If you are unable to complete the online form due to accessibility needs, please call the practice and a receptionist will assist you.

Please note our Reception team may ask a few brief questions to help the GP make an informed decision.

Thank you for your understanding and support.

Try the NHS App

PLEASE KEEP YOUR NOTIFICATIONS ON IN NHS APP

Please update your email address as this will be used to communicate with you directly. Appointment reminder texts will be turned off so you  must ensure you note your appointment time and date, alternatively you can check or cancel your appointment by calling into the practice and following the prompts.

If you’re a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.

It doesn’t replace existing services. You can still contact us in the usual ways.

But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information. You can: 

• order repeat prescriptions
• access NHS 111 online
• find NHS services
• view your health records
• book appointments
• and much more… 

YOU CAN USE ACCRUX TO COMMUNICATE DIRECTLY WITH YOUR HEALTHCARE PROVIDER.

COVID VACCINATION BOOSTER PROGRAMME

WE ARE NOT GIVING COVID BOOSTERS AT THE PRACTICE

Book, change, or cancel a COVID-19 vaccination appointment online - NHS

• Information about the coronavirus vaccine
• Information about the Pfizer/BioNTech vaccine
• Covid vaccination: guide for older adults
• Covid vaccination: guide for older adults (PDF file)
•  If you wish to find out more you can read detailed guidance and view all publications on delivering the vaccination programme here.

Access and Parking

Disabled access is available to the side of the building near to the car park entrance. Disabled toilet and baby changing facilities are available.

There is a pay and display car park at the rear of the building. This belongs to Redbridge Council and not the surgery.

Zero Tolerance We do not accept any abusive or aggressive behaviour towards our staff.  In line with NHS guidelines the practice may remove a patient from the list for threatening or violent behaviour.

"If I die it will be your fault"

The Institute of General Practice Management has launched a campaign to raise awareness of some of the abuse our teams face every day. While most patients are polite and courteous, our teams are having to deal with abuse daily and the abuse must stop. Featured on 5Live and BBC Breakfast, hopefully this will make some people think twice.

Click here to view the "If I Die, It's Your Fault" video

OUR MISSION STATEMENT

You and Your General Practice

You and Your General Practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS